Indu Kumar has over 13 years of work experience ranging from

• Project & Program Management
• IT Service Delivery
• IT Service Management / IT Service Delivery
• Business Analysis
• Service Now Administration / Development
• Training / Knowledge Mangement
• Strategic IT Planning
• Transition / Transformation Management /Vendor Management
• Process Improvement
• Budgeting / Cost Control
• Salesforce Development
• SDLC

Currently working as Global IT Service Delivery Manager at Intertek.

Education:

• Bachelors in Business and Commerce, Bangalore University
• MBA in IT, Ottawa University